>> Frequently Asked Questions

Buses & Refurbishment:

• Q: What does "refurbishment" mean?
• A: Refurbishment is the process of restoring to a "new-like" condition.

• Q: What type of refurbishment is done to each bus?
• A: Multiple items are done to each bus in the refurbishment process. Please visit bus refurbishment for more information on standard and optional refurbished items.

• Q: What kind of buses do you have available?
• A: We have many buses available at our facility for refurbishment. If the bus you need is not something we have on hand, we will locate your bus and have it brought in to our location.

• Q: Are the buses on your website available for purchase?
• A: All buses shown on the website have been sold to previous customers. We do not have buses refurbished and ready to sell available due to specialization. Each bus is customized for each specific customers needs. Refurbishing a bus before it is sold, would waste time and money.

Options:

• Q: What kind of options can I get on a bus?
• A: Many different options are available standard (depending on the buses capabilities) and many special request options are accommodated. Please visit bus refurbishment to review the options available.

• Q: Can I have my logo put on the bus?
• A: Yes. We offer logo services to all customers to help save time and have your bus “ready to go” when finished. The average cost for a logo is around $300.00. Larger or more colorful logos may require additional costs.

• Q: Are other color options available for buses?
• A: Yes. Any color can be used to paint the outside of your bus. It is helpful if you have a color code or example selected for us to match. Please visit bus refurbishment for more paint costs and color information.

Delivery:

• Q: How long will it take for me to receive my bus?
• A: Depending on the time of year, it may take anywhere from one week to five weeks to prepare your bus. The refurbishment process is time and labor intense. We expedite all production as much as possible. You will be given an estimated production time at your point of purchase.

• Q: How much does shipping cost?
• A: We charge $1.25/mile for shipping. This cost covers fuel, the driver’s wages, meals and any overnight charges. No profits are figured in for transportation.

• Q: How will my bus be transported?
• A: Most buses are sent out on a truck and trailer operated by a CR Buses crew. Occasionally buses are driven to their destination depending on availability.

• Q: Can I come to pick my bus up when it is finished?
• A: Yes. You may come into the CR Buses location and drive your bus home if desired.

Guarantee:

• Q: What type of warranty is offered with my bus?
• A: Every bus sold at CR Buses comes with a 3 month 3,000 mile limited warranty. Please review the warranty by going to: View Warranty

• Q: Can I inspect the bus before I take delivery?
• A: Yes. We allow every customer to personally inspect and/or have the bus inspected by a mechanical operation of your choice before it leaves our facilities.

Company:

• Q: How long has CR Buses been in business?
• A: The CR Buses Corporation has been in business for over 20 years.

• Q: Where is CR Buses located?
• A: CR Buses is located in Springfield Missouri which is in the southwest corner of Missouri.

Payment & Taxes:

• Q: When is the deposit due on my bus?
• A: All deposits are due at the time you return your signed purchase agreement to CR Buses. We will begin the refurbishment process as soon as your deposit is received.

• Q: When is the balance due on my bus?
• A: The balance for the purchase price of all buses can be paid when they are delivered or picked up. Final payment is not required until you have received your bus.

• Q: Will sales tax be included in the price of the bus?
• A: Taxes are not included in the pricing of our buses. You will not pay any taxes to CR Buses. All vehicle taxes (if applicable) will be paid in your respective state at your licensing office.

• Q: What if my group is non-for-profit?
• A: All non-for-profit groups will handle paperwork, title and licensing just like any other customer. We WILL NOT need to see your non-for-profit filing status when you pay for your bus. Since we do not handle any taxable information or fees, you will take care of all documentation for your status at your local licensing office.

Misc:

• Q: Can I purchase a bus if I live in Canada?
• A: Yes. We sell many buses to Canadian residents. Please review Canadian Imports for more information.